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OVERVIEW

This website is operated by EcomGlobal Solutions LIMITED, operating under the name Lunoon Scent, based in Hong Kong. Throughout the site, the terms “we”, “us” and “our” refer to EcomGlobal Solutions LIMITED.

By visiting our website and/or making a purchase, you engage in our Services and agree to be bound by these Terms of Service, including any additional terms and policies referenced herein.

If you do not agree to these Terms, you must not use our website or services.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform.

SECTION 1 – ONLINE STORE TERMS

By using this site, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any applicable laws.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse or terminate service at any time.

Your information (excluding payment information) may be transferred over various networks. Payment information is always processed securely and encrypted.

SECTION 3 – ACCURACY OF INFORMATION

We strive to provide accurate and up-to-date information, but we do not guarantee that all information is complete or error-free.

SECTION 4 – PRICES AND SERVICES

Prices are subject to change without prior notice. We reserve the right to modify or discontinue services at any time.

SECTION 5 – PRODUCTS

Products may be available exclusively online and in limited quantities. All purchases are subject to our Return and Refund Policy.

We cannot guarantee that product displays on your screen will be completely accurate.

SECTION 6 – ORDERS AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

You agree to provide current, complete, and accurate information.

SECTION 7 – THIRD-PARTY TOOLS

We may provide access to third-party tools or services. Use of these is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for the content or practices of external websites.

SECTION 9 – USER CONTENT

By submitting content, you grant us the right to use it without compensation.

SECTION 10 – PERSONAL DATA

Your personal data is processed in accordance with our Privacy Policy.

SECTION 11 – ERRORS AND CHANGES

We reserve the right to correct errors and adjust orders if necessary.

SECTION 12 – PROHIBITED USES

You may not use the website for illegal, misleading, or harmful purposes.

SECTION 13 – DISCLAIMER AND LIABILITY

Our services and products are provided “as is” without any warranties.

To the fullest extent permitted by law, EcomGlobal Solutions LIMITED shall not be liable for any direct or indirect damages arising from the use of our services or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims resulting from your violation of these Terms.

SECTION 15 – SEVERABILITY

If any provision is found to be invalid, the remaining provisions will remain in effect.

SECTION 16 – TERMINATION

These Terms remain in effect unless terminated by you or by us.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us.

SECTION 18 – GOVERNING LAW

These Terms of Service are governed by and interpreted in accordance with the laws of Hong Kong.

Any disputes shall be submitted to the competent courts of Hong Kong.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.

SECTION 20 – CONTACT INFORMATION

For questions about these Terms, you can contact us at:

📧 info@lunoonscent.com